Safe Gaming Policy

pjpk Responsible Gaming — Your protection is our priority

Stay safe while having fun. pjpk gives you all the tools to set limits, take breaks, and get support.

21+

pjpk is for individuals aged 21 and above only. We believe online gaming is a form of entertainment, but it is not suitable for everyone. Registration by minors is strictly prohibited and we enforce strict rules on age verification.

Why is responsible gaming important?

Online gaming is an exciting form of entertainment — but it always needs to stay within control. pjpk believes that real enjoyment comes only when you play within your means, willingly and with awareness. Problem gambling can affect anyone — it is not a sign of weakness, but rather a recognised issue that can be addressed.

Whatever game you play on our platform — slots, casino tables, or cricket betting — pjpk wants your experience to always be positive and healthy. That is why we have put several active protection measures in place, which you can use at any time.

Gaming should never be seen as a way to earn income. It is a form of entertainment. If you find that gaming is affecting your daily life, relationships, or financial situation, you should seek help immediately. pjpk is always here for you.

Remember: Gaming is entertainment. Losing is normal — set your budget before each session. Placing more bets to try to recover lost money is never the right strategy.
Warning: Online gaming carries a risk of addiction. Play responsibly and never go beyond your financial limits.

Our Protection Tools

Set Deposit Limits

Set in advance how much money you can deposit per day, per week, or per month. Lowering a limit takes effect immediately, but increasing a limit requires a waiting period.

Time-Out Break

If you feel you need a short break, take a time-out for a set period — from 24 hours up to several weeks. During this time you will not be able to log into your account.

Self-Exclusion

Choose self-exclusion for a longer-term break. While active, the account cannot be reopened before the set period ends. Our support team will assist you through this process.

Set Bet Limits

Restrict how much you can wager per session. This protects you from large financial losses and helps keep gaming within the bounds of entertainment.

Session Time Limits

Control how long you play in a single session. Once the set time is reached, you will be automatically notified. Taking regular breaks is part of healthy gaming habits.

24/7 Support

If you run into any issues at any time, contact pjpk via live chat or email. Our Bengali-speaking support team is ready to help seven days a week, twenty-four hours a day.

Warning Signs of Problem Gambling

If any of the following feel true for you, it may be time to seek help. Be honest with yourself — that takes courage, not weakness.

  • You keep placing more bets to try to recover lost money.
  • You want to stop gaming but find you cannot.
  • You are hiding your gaming from family or friends.
  • Gaming is making it difficult to cover your essential expenses.
  • You feel uncomfortable or restless when you are not betting or playing.
  • You have lost track of how much time and money you are spending on gaming.

Get Help Today

If you have a gaming problem, do not feel alone. pjpk's support team will help you activate self-exclusion or a time-out. You can also speak to a trusted person close to you for professional guidance.

pjpk Support Live chat & email: [email protected]

How to Use the Protection Tools

1
Log into your account — Go to pjpk Login and access your account.
2
Open account settings — From the profile menu, go to the "Responsible Gaming" section.
3
Choose your preferred limits — Set whichever you need: deposit limits, bet limits, or session time limits.
4
Time-out or self-exclusion — If you need a longer-term break, select these options and confirm.
5
Need help? — If you cannot find the settings or need assistance, contact us via live chat or at [email protected].

Responsible Gaming Tips

  • Set a budget before each session.
  • Do not treat gaming as a source of income.
  • Take a break after a set amount of time.
  • Do not play when you are stressed or feeling low.
  • Share your gaming habits with friends or family.
  • Gambling is for entertainment only — enjoy it.

Financial Limits & Payment Information

Transactions on pjpk can be made through Bangladesh's popular mobile payment methods. The minimum deposit is just ৳200 and the minimum withdrawal is ৳800. These limits give you the option to play with small amounts, which aligns with responsible gaming.

Withdrawals are typically processed within 10–45 minutes. Fast payouts mean you receive your winnings quickly — which reduces the temptation to place further bets. Transact easily via bKash, Nagad, Rocket, and Upay.

Setting your deposit limits in advance is the first step toward financial safety. Remember — lowering a limit takes effect immediately.

Payment Methods

bKash • Nagad • Rocket • Upay


Minimum deposit: ৳200

Minimum withdrawal: ৳800

Withdrawal time: 10–45 minutes

Responsible Gaming FAQs

After logging into your account, go to the "Responsible Gaming" section in your profile settings. There you can set daily, weekly, or monthly deposit limits. If you run into any issues, our support team is available on live chat to help.

No, self-exclusion is not permanent. You can choose a specific duration. However, your account cannot be reactivated before the chosen period ends. This break gives you the opportunity to reassess yourself.

A time-out is typically from 24 hours to a few weeks — it is a temporary break. Self-exclusion is longer-term — for several months or more. In both cases, the account cannot be reactivated before the set period ends.

Yes, pjpk strictly enforces a 21+ age policy. Age is verified during registration, and in cases of doubt, the necessary information is requested to verify the account. Use of this platform by anyone under 21 is strictly prohibited.

Contact pjpk via live chat or email at [email protected]. Our support team is available 24/7 in Bengali and English. We will directly assist you with self-exclusion or setting limits.

Stay happy,
play safe

Enjoy pjpk's vast game library — within your limits, responsibly.

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